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Free Shipping on all purchases over $50 - No code necessary! Place all orders by 12/8 EOD to receive your order by Christmas!

Shipping & Returns

Shipping

Any items purchased online are shipped through USPS. Shipping costs will vary depending on the weight of each order but standard shipping costs are around $7 and anything over 2lbs will ship for roughly $15. 

Orders will be fulfilled and shipped out within 7 business days of your purchase date. If you haven't received any shipping information for your order after 7 days please reach out to us at sales@ivyandgrove.com and we will respond within 48 hours. 

At this time we will not be held responsible for orders being shipped to the wrong address. Please be sure to put in your correct shipping information at check out. If you realize there was a mistake with your shipping address please reach out to us within 24 hours, if it has not been fulfilled yet we can adjust the address. 

Returns

Returns are eligible for in store credit within 30 days of the delivery date. Due to us being a small business your only option is store credit but the great news is that your store credit will never expire!

The items being retuned must be unworn, unwashed and must have tags attached. If tags are not attached the item will not be accepted for a return. Please be advised that bodysuits will not be eligible for return at this time. Sale items are all FINAL sale and cannot be returned. Any damaged items need to be reported within 5 days of receiving your items. Please contact us at sales@ivyandgrove.com if you have any issues with your order.

To complete your return please email us at sales@ivyandgrove.com with a reason for the return and include your packing slip information. The original packing slip is required inside of the return package. If you cannot locate this please mention this in the email and we will do our best to provide you with a new one. 

We will reach out to you within 48 hours to complete the return if possible. If you have an eligible return you will be provided with a pre-paid shipping label sent to your email. If possible you can reuse your original packaging, if not USPS provides free flat rate boxes. Once completed you can drop off your package and we will reach out to you when your return has arrived and has been processed. A store credit will then be emailed to you and will never expire.

Thank you for supporting our small business!